Privacy & Policy

At Xclusive Furniture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect data when you visit our website https://xclusivefurniture.com/, browse our furniture collections (including bedroom sets, sofas, dining tables, wardrobes, showcases, office tables, and more), make inquiries, place orders, or interact with our services.

1. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address, and other details you provide when contacting us, submitting inquiries, creating an account, or placing orders for furniture items.

• Payment Information: Billing details processed securely through third-party payment gateways (we do not store full credit/debit card information).

• Technical Data: IP address, browser type, device information, pages visited, time spent on site, and usage patterns collected via cookies, analytics tools, and server logs.

• Communication Data: Messages, comments, or feedback sent through contact forms, email, or our blog.

2. How We Use Your Information Your data helps us:

• Process and fulfill orders, including delivery of furniture items across Bangladesh.

• Respond to customer inquiries, provide product recommendations, and offer support.

• Improve our website, product offerings, and overall shopping experience.

• Send promotional updates, newsletters, or special offers (only with your consent; you can unsubscribe at any time).

• Prevent fraud, ensure site security, and comply with legal obligations.

3. Sharing Your Information We do not sell, rent, or trade your personal data. We may share it only in these limited cases:

• With trusted third-party service providers (e.g., delivery/logistics partners, payment processors, IT support) necessary for fulfilling orders or operating the site.

• If required by law, court order, or government authority.

• In the event of a business transfer (e.g., merger or acquisition), with appropriate protections.

4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and personalize your experience (e.g., remembering cart items or preferences). You can manage or disable cookies through your browser settings, though this may affect site performance.

5. Data Security We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights You have the right to:

• Access, update, or correct your personal data.

• Request deletion of your information (subject to legal retention requirements).

• Opt out of marketing communications.

• Withdraw consent where processing is based on it.

To exercise these rights, contact us at the details below.

7. Third-Party Links Our site may contain links to external websites or third-party services. We are not responsible for their privacy practices. Review their policies separately.

8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted here with the revised "Last Updated" date. Continued use of the site after changes constitutes acceptance.

9. Contact Us If you have questions about this Privacy Policy or our data practices, please reach out to us from here: https://xclusivefurniture.com/contact

By using our website, you agree to the terms of this Privacy Policy.